---
name: Bug report
about: Create a report to help Npcap improve
title: ''
labels: ''
assignees: ''

---

**Describe the bug**
A clear and concise description of what the bug is.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Diagnostic information**
* Windows version from `winver` (e.g. Windows 11 Version 21H2, OS Build 22000.795)
* Output of [DiagReport](https://npcap.com/guide/npcap-users-guide.html#npcap-issues-diagreport)
* [Installation logs](https://npcap.com/guide/npcap-users-guide.html#npcap-issues-installation-log)
* If installation failed, include [SetupApi.dev.log](https://docs.microsoft.com/en-us/windows-hardware/drivers/install/setupapi-device-installation-log-entries)
* If blue screen crash (BSoD), provide [Windows memory dump file](https://docs.microsoft.com/en-us/troubleshoot/windows-client/performance/read-small-memory-dump-file#small-memory-dump-files). This may include sensitive information that should not be posted to Github. You may email it to dmiller@nmap.com instead. Reference the issue number in the subject of the email.
* Any special hardware or software that may be relevant: VPN, firewall, antivirus, virtualization (SR-IOV passthrough, etc).

**Additional context**
Add any other context about the problem here.
